Return & Refund Policy

At ASHES, we want you to love your purchase. If you are not completely satisfied, returns are accepted within 10 days of delivery.

To be eligible for a return, items must be unworn, unwashed, in their original condition, and free of stains, odors, pet hair, makeup, deodorant marks, or any damage.

Approved returns will be refunded to the original payment method.

The following items are final sale and cannot be returned or exchanged: sale items, clearance items, jewelry, accessories, gift cards, and any items marked as final sale.

If you receive a damaged, defective, or incorrect item, please contact ASHES within 3 days of delivery with your order number and photos of the item so we can assist you.

Not sure about sizing? Email us at ashesboutiquehelp@gmail.com before placing your order, and we will be happy to help you find the best fit.

By placing an order with ASHES, you agree to the terms of this Return & Refund Policy.